BUSINESS

Before-Sales Service

Pre-sales service for plasma cutting machines is a meticulous process, involving thorough needs analysis, technical consultation, customized solutions, and quotation. We maintain close communication with clients throughout. Firstly, we conduct comprehensive needs assessment to understand cutting requirements, material types, and precision needs. Then, we provide professional technical consultation, explaining cutting processes and recommending suitable machine models and configurations. Subsequently, we customize cutting solutions based on specific client needs, including interface design, feature options, etc. Finally, we prepare detailed quotations, covering machine prices, customization costs, and additional service fees, ensuring clients receive comprehensive information and the best possible solutions.

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After-Sales Service

Plasma cutting machine after-sales service encompasses maintenance, repairs, and customer support. We offer regular maintenance checks to ensure optimal machine performance and longevity. In case of malfunctions or breakdowns, our technicians provide prompt repairs, minimizing downtime. Additionally, we offer technical assistance and troubleshooting support to address any operational issues. Our goal is to ensure client satisfaction by delivering reliable post-sales service, including spare parts supply and ongoing training to maximize machine efficiency and productivity.

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Full Capacity in Our factory Manufacturing Plant

10000+

Factory Scale

With a factory area spanning 10,000 square meters, our facility is a spacious and well-equipped hub for innovation and production. Surrounded by ample space, we have the capacity to accommodate advanced machinery and efficient workflows, ensuring smooth operations and high-quality output.

200+

Country

Our plasma cutting machines have reached 200+ countries, affirming their global acclaim and trust. This expansive presence underscores our dedication to providing top-tier technology and dependable solutions worldwide, reinforcing our reputation for excellence and innovation on a global scale.

3000+

Customer

Our plasma cutting machines have garnered over 3,000 clients worldwide, a testament to their reliability and quality. We are proud to serve a diverse clientele, providing innovative solutions tailored to their specific needs, ensuring satisfaction and success in every project.

Manufacturing

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BUSINESS

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We’re 24/7/365 at your service!

We offer round-the-clock, 24/7 online support, ensuring assistance is available to our clients anytime, anywhere, 365 days a year. Whether it’s technical queries, troubleshooting, or urgent assistance, our dedicated team is always ready to provide prompt and reliable service, ensuring seamless operations and peace of mind for our valued customers.

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